Privacy Policy

This Privacy Policy sets out how we use and protect any information that you give us when using our website, mobile app or other online services (collectively “Services”). We are committed to protecting your personal data and ensuring it is used in a way that complies with the law. This Privacy Policy explains what information we collect about you; why we need this information; how we process it; whether we disclose it to anyone else; and how long we keep it. Please read this Privacy Policy carefully before providing any personal information through our Services. By accessing or using our Services, you agree to be bound by this Privacy Policy. If you do not accept these terms, please refrain from using our Services.

Information we may collect

We may collect two types of information:

  • Personal information which you provide to us when you register on our site, subscribe to our newsletter, enter one of our competitions, make an enquiry, place an order, request customer service, fill out a survey or otherwise communicate with us; and
  • Non-personal information such as browser type and operating system, pages viewed within our site, date and time stamp of visits, search queries entered, referring websites and links clicked.

How we use your information

We will only use your information in the ways described below:

  • To administer and operate our business activities including but not limited to processing orders, managing subscriptions, sending newsletters, and promotional material, conducting surveys, competitions and prize draw, maintaining records, communicating with users regarding products and products and services, and providing customer support.
  •  To improve our site and Service.
  • To send you marketing communications relating to our business activities and/or special offers related to our business activities. You can opt-out of receiving marketing communications at any time via the unsubscribe link provided in each communication.

Sharing your information

In addition to sharing your information with services, and providing customer support:

  •  To improve our Service.
  • To send you marketing communications relating to our business activities, products and services that we think may be of interest to you. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in each communication.

Cookies

A cookie is a small file containing letters and numbers that we store on your computer’s hard drive. These cookies allow us to distinguish you from other users of our site. They also help us to identify your preferences and tailor the content you see. Most browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them. Blocking some cookies may impact your experience of our site.

Our legal basis for collecting your information

The legal bases for collecting your information are set out below:

Your rights

You have certain rights under data protection laws in relation to your personal information. In particular, you have the right to ask us not to process your personal information for direct marketing purposes. If you wish to exercise this right please contact us using the details set out below.

Changes to our privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page so that you are always aware of what information we collect, how it is processed, who it might be shared with, and whether we intend to continue to process your information in accordance with those terms.

Contacting us

If there are any questions about this privacy policy or you would like more information about our practices please contact us using the information below:

Call us on: 0423 842 125